UBC Parking to introduce Honk Mobile for new payment system

May 19, 2016

Paying for parking from your phone? There’s some important changes happening soon.

As of June 6, UBC Parking and Access will be transitioning away from Pay by Phone and integrating Honk Mobile across campusPayments made at meters using cash, credit cards or for online payments for permits are not changing. Users will be able to receive alerts 15 minutes before expiration of their parking session, giving them the opportunity to add time remotely. For users who would rather not use a credit card, Honk Mobile allows people to pay directly from their bank account through Pay Pal!

A Canadian company familiar with the university landscape, Honk Mobile is a safe, simple and convenient payment solution. To learn more about Honk Mobile, you're encouraged to visit their website

 

To learn more, read our FAQ below: 

Why are we changing?

While mobile parking services use a fee-per-use system, UBC has never passed parking fees on - and we want to keep it that way. With usage growing over time, UBC Parking needed to find a provider offering better value and service. The alternative was that we would have to pass the transaction fees on to the customer, something that we refuse to do.  

What’s changing?

If you’re paying for parking by cell phone at the Vancouver campus, you’ll need to download the Honk Mobile application, available for both Iphone and Android users. Pay by Phone will no longer be accepted.

Be assured that there is no change for permit holders, if you pay at meters using cash, credit cards or coupons, or are parking at the Okanagan or Robson locations.

When is this happening ?

The change is happening on Monday June 6th, 2016

What do I need to do?

If you currently use “Pay by Phone” at UBC Vancouver, you'll need to:

1. Download the Honk Mobile app

2. Set up your account 

3. Use Honk Mobile to pay for your parking at UBC Vancouver 

If you pay for parking by phone, we highly encourage you to download the app now to save time parking. 

If you need help, please contact UBC Parking

 

To learn more about this new service, including how to have the option of paying for parking through your phone, receive e-receipts and add time remotely, students, faculty and staff are encouraged to go to www.honkmobile.com, and download the app.