Virtual Pay and Park โ€“ FAQ

As of March 30th 2015, UBC parked will operate a virtual pay and park system. In a nutshell, we’re removing the gates and the equipment at parkade entrances and exits enabling drivers to conveniently and quickly park their car. It makes entry to and exit from the parkades much (much!) faster.

Why virtual pay and park?

Gates, barriers, stopping to take a ticket or wave your permit at the equipment…..all this slows people down and is a hassle. Instead, you’ll be able to drive in and out seamlessly. Proof of payment is your license plate - not a ticket or dash mounted receipt or your plastic ‘puck'

I have a permit. What do I need to do?

Simply ensure that any vehicle you wish to park at UBC parkades has the correct vehicle license plate(s) associated with your account. To make changes:

login to your UBC Parking account

- add, amend or delete vehicle licence plates that you want associated with your account

Will the permit rates change?

No. All existing permit rates will remain the same

What do I do with my FlexPass?

Your FlexPass (aka the ‘puck’ on your windshield) isn’t needed anymore. Use the internal UBC Mail to send them back to us and we’ll recycle them for you. Please send to "UBC Parking @ The UBC Bookstore”. Some permit holders paid a deposit on their FlexPass: to get your refund, please come by the Access Desk (inside and at the back of the Bookstore

Will the FlexSaver program continue?

Simply enter any parkade and park where you please. Pay at one of the ticket machines that are located near the exits, allowing you to park-and-go easier and quicker! If you need to extend your parking (you don’t want a parking ticket!) just use Pay-by-Phone and extend your paid parking. 

I don't have a permit and only drive to UBC occassionally. How does this affect me?

Simply enter any parkade and park where you please. Pay at one of the ticket machines that are located near the exits, allowing you to park-and-go easier and quicker!

I have an existing parking voucher. What do I do?

You should receive a replacement voucher code through your UBC contact. If you haven't yet, please call them to inquire about receiving your new code.