Help & Support
Those attending and participating in convocation are encouraged to park at Rose Parkade. For permit holders, please note that the Rose Parkade is closed during convocation. As such, permit holders are encouraged to park at Fraser Parkade as an alternative.
For Acadia permit inquiries, please contact email@example.com.
A: No, you may add up to five vehicles to a permit on your Parking Account. It is recommend to remove a temporary vehicle from your Parking Account as soon as you are no longer driving the vehicle, to avoid possible tickets by future users.
No, you will only be able to remove license plate numbers that do not have any outstanding tickets from your account. We recommend customers do not add a vehicle’s license plate number to their parking account or permit unless they are positive that the license plate number do not have any outstanding tickets.
Yes, you are responsible for any tickets associated with license plate numbers that are added to your Parking Account. The ticket(s) may also prevent you from buying a new permit until the debt is paid.
Response times vary depending on the volume of disputes received by the Parking Office. When a decision is made, you will receive a response to the mailing address or email address provided. Should the Traffic Notice be upheld, you will have 14 days from the date of the decision to pay the base amount of the Traffic Notice.