Help & Support

Have a question? Use the FAQ below, shoot us an email at parking.support@ubc.ca or give us a call at 604.822.6786.

For event-related enquiries, please email us at parking.events@ubc.ca. If you have an event and need parking, please fill out a request form and email it. 

Q: Are there car share parking locations at UBC?

There are designated Car2go, Evo, Modo and Zipcar parking spots throughout campus. Refer to your car share provider for information on where you can park.

Q: How do I pay for parking?

Daily and long-term parking permits can be purchased online through your Parking Account.

Hourly parking can be purchased through the Honk Mobile App or at pay machines and meters with cash and credit cards.

Q: Where can I park at UBC Okanagan?

The Okanagan campus has a separate website. Please visit parking.ok.ubc.ca

Q: What are the Terms & Conditions for parking at UBC?

Read our Vancouver Campus Parking Permit Terms and Conditions.

Q: Is there short-term parking on campus?

There are designated 15 and 30 minutes parking locations throughout campus. Parking at these locations can be paid using the pay machines or Honk Mobile App. Find short term parking using the Parking Map.

Q: Is there tax on parking permits and rates?

All parking permits and rates include a 5% GST applied to the parking fee and 21% Metro Vancouver parking tax. Find more information about the Metro Vancouver Parking tax at Translink.ca.