Help & Support
Those attending and participating in convocation are encouraged to park at Rose Parkade. For permit holders, please note that the Rose Parkade is closed for convocation. As such, permit holders are encouraged to park at Fraser Parkade an an alternative.
For Acadia permit inquiries, please contact email@example.com.
A: No, you may add up to five vehicles to a permit on your Parking Account. It is recommend to remove a temporary vehicle from your Parking Account as soon as you are no longer driving the vehicle, to avoid possible tickets by future users.
No, you will only be able to remove plate numbers that do not have any outstanding tickets from your account. You are strongly recommend to not add a plate number of others to your account unless you are positive that they do not have any outstanding tickets.
Yes, you are responsible for any tickets associated with license plate numbers that are added to your Parking Account. The ticket(s) may also prevent you from buying a new permit until the debt is paid.
Response times vary depending on the volume of disputes received by the Parking Office. When a decision is made, you will receive a response to the email provided. Should the citation be upheld, you will have 14 days from the date of decision to pay for your parking ticket.