Help & Support
Yes, you are responsible for any tickets associated with license plate numbers that are added to your Parking Account. The ticket(s) may also prevent you from buying a new permit until the debt is paid.
No, you will only be able to remove license plate numbers that do not have any outstanding tickets from your account. We recommend customers do not add a vehicle’s license plate number to their parking account or permit unless they are positive that the license plate number do not have any outstanding tickets.
A: No, you may add up to five vehicles to a permit on your Parking Account. It is recommend to remove a temporary vehicle from your Parking Account as soon as you are no longer driving the vehicle, to avoid possible tickets by future users.
For Acadia permit inquiries, please contact parking.support@ubc.ca.
Those attending and participating in convocation are encouraged to park at Rose Parkade. For permit holders, please note that the Rose Parkade is closed during convocation. As such, permit holders are encouraged to park at Fraser Parkade as an alternative.
Have a question? Use the FAQ below, shoot us an email at parking.support@ubc.ca or give us a call at 604.822.6786.
For event-related enquiries, please email us at parking.events@ubc.ca. If you have an event and need parking, please fill out a request form and email it.